Customer Experience is everything. Do you have a plan?July 17, 2022
The contest for time and attention in today’s world extends far past closing files and good customer service….it is won or lost by focusing on creating a great customer experience (CX). CX includes every single touch point a customer has with your company and excelling in this area will create a lasting impression, more loyal clients, more referrals and massive differentiation in your marketplace. Join Justin Tucker, EVP of Strategic Initiatives for WFG and Sam Trimble, Vice President MTD Program Manager for WEST as they discuss the repetitive process that can help you create a to notch CX plan for your company!