GatherUp
GatherUp® (formerly GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business. Choose from three different request modes which includes basic features such as asking for online reviews or Ultimate mode for full customer experience data with NPS, surveys, feedback, testimonials and reviews.
Pros
- Semi-custom review platform that gets the job done.
- Get wholistic NPS and online review data or break it down to individual closing locations.
- Relatively inexpensive review platform to service all areas of your operation.
Cons
- No assigned account manager means you'll do most of the heavy lifting on implementation.
- Emails don't always play nice in the recipients inbox. Images may get pulled out depending on their email security set up.
- NPS feedback and reviews are separate, so if you want to display reviews on your website you'll have to enable feedback to be captured before your review is written.
