Experience.com
Experience.com is a fully automated all-in-one experience platform that helps you capture, analyze, and act on real-time data to drive behavioral change. Combining the power of CX data, EX data, analytics, reputation, marketing, all in one consolidated solution, they make every experience matter more.
Pros
- Most comprehensive review platform on the market.
- Can measure both customer AND employee experience.
- Will almost instantly improve your online reputation.
Cons
- Not budget friendly.
- Not designed for small agencies.
- May find it difficult to integrate with your existing production software.